Mati 1 Residio-3 Hy-B/9, 10000 Prishtinë, Kosovë

Privacy Policy

Privacy Policy

  1. 1. Introduction

    Pro-Data (“we”, “our”, “us”) values the privacy of our users (“user”, “you”) and has developed this Privacy Policy to demonstrate our commitment to protecting your privacy. This Privacy Policy describes the information we collect, how it is used and shared, and your choices regarding this information.

    2. Information We Collect

    a. Information You Provide

    • Account Information: When you create an account or interact with our services, you may provide personal information such as your name, email address, phone number, and profile picture.
    • Communication Data: If you contact us for support or with questions, we collect the content of your communications along with any contact information you provide.

    b. Information We Collect Automatically

    • Device Information: We collect information about the device you use to access our services, including hardware model, operating system and version, unique device identifiers, and mobile network information.
    • Usage Information: We collect information about your activity within the app, such as feature usage, content viewed or engaged with, and the time and duration of your activities.
    • Location Information: We may collect information about your location if you enable location services on your device.

    c. Information from Third Parties

    • Social Media Information: If you connect our services to a social media account, we may collect information from that platform in accordance with their privacy policies.
    • Advertising Partners: We may receive information about you from our advertising partners to provide tailored ads.

    3. How We Use Information

    We use the information we collect for various purposes, including:

    • Providing and improving our services.
    • Personalizing your experience and delivering content and product offerings relevant to your interests.
    • Communicating with you about updates, promotions, and other information related to our services.
    • Analyzing usage trends and measuring the effectiveness of our services.
    • Ensuring security and preventing fraud.

    4. Sharing Information

    We may share your information in the following circumstances:

    • With Service Providers: We share information with third-party service providers who perform services on our behalf, such as hosting, analytics, and payment processing.
    • For Legal Reasons: We may disclose your information if required to do so by law or in response to a valid request by public authorities.
    • With Your Consent: We may share your information for other purposes with your explicit consent.

    5. Data Security

    We implement appropriate technical and organizational measures to protect the security of your information. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure.

    6. Your Choices

    • Account Information: You may update, correct, or delete your account information at any time by accessing your account settings.
    • Communication Preferences: You can opt-out of receiving promotional communications from us by following the instructions in those communications or by changing your notification settings in the app.
    • Location Information: You can disable location services on your device at any time.

    7. Children’s Privacy

    Our services are not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us so we can take appropriate action.

    8. Changes to This Privacy Policy

    We may update this Privacy Policy from time to time. If we make significant changes, we will notify you through the app or by other means prior to the change becoming effective. Your continued use of our services after the changes take effect constitutes your acceptance of the updated Privacy Policy.

    9. Contact Us

    If you have any questions or concerns about this Privacy Policy, please contact us at: